Terms and conditions

Notice regarding damage policies for the accommodation. By booking this accommodation, you agree to the following damage policies:

- You must maintain the Accommodation and its contents, including all furniture, electronic equipment, fixtures, fittings, and effects of the Accommodation, in the same state of repair as at the beginning of your stay, and you must leave the Accommodation in the same condition of cleanliness and general order as it was when you arrived.

- You are also responsible for the safekeeping of the Accommodation and its contents and must therefore remember, among other things, to lock all doors and windows and ensure the Accommodation is secure when you leave.

You will be responsible for reimbursing the Accommodation for any damage, breakage, or loss caused by you or other guests. In the event of breakage, damage, or loss, you must inform the Accommodation directly (as soon as possible, but always before departure) and request that it initiate a claim through this platform, quoting your reservation number. Partners may request a damage charge from you for any damage, breakage, or loss to the Accommodation and its contents (as defined above) up to 14 days after the end of your stay. The Accommodation will initiate a claim. Once completed, we will notify you of the claim for your feedback or agreement. If you accept the claim, we will charge you the agreed amount. After providing your payment details and consent, we may charge you the agreed Damage Charges. If you reject a claim and we consider your decision valid, we will close it, and you will not be charged any Damage Charges.

This Damage Policy does not cover: general cleaning, normal wear and tear, theft of money and valuables, non-physical damage such as fines for smoking or breaching house rules, bodily injury or property damage to your belongings (and those of your Guest(s), any type of criminal activity, secondary or consequential losses, or third-party liability, for which the Accommodation may require damage charges outside the scope of these Damage Policy. It also does not cover damage caused by force majeure.